FAQ

To support our customers achieve a high operational equipment efficiency and maximum safety, we recommend technical training courses for our esteemed customers. Training courses can be organized at YILE COMPANY or our valued customers’ facilities. Our training courses are tailor-made and modular, in order to fulfill specific customer needs. Special attention is given to the customized units fitted to the machine. The focus is on building hands-on capability to effective deal with any situations, which may arise during machine operation.

Contact market@yilemachine.com for your training need. Or online wechat/whatsapp 008613566127969

YILE has a team of engineers working on high end software’s dedicated to change parts designs. An In house quality control design department and a stringent protocol to try and test each change part we make, YILE provides reliable feeding solution for all types products which are rigorously tested on test modules to ensure smooth and consistent feeding at recommended speeds.

We have expertise in handling complex packaging materials and can handle difficult products.

We can supply training how to change parts requirements before FAT or sent engineer to customer's factory for training and teach how to change carton size.

Spares play a vital role in smooth functioning of machine and each machine is supplied with essential spare parts that can be purchased at package price. YILE maintains a healthy inventory of standard spare parts to ensure quick delivery.

YILE maintains a healthy inventory of standard spare parts to ensure delivery within 48 hours for all regular models. Every machine can be supplied with a list of recommended spare parts that are vital and can be purchased at a package price. The company stocks essential spare parts in order to provide focused attention on break down requirements.

YILE also provides evaluation and refurbishment of old machines besides offering retrofits for improved performance. Customers can also send online enquiries for the spares by logging into our website.

If you need spare parts requirements. pls contact market@yilemachine.com.