Service & Support - YILE Machinery

Tailored Solutions

Our professional engineering team customizes cartoning and case packing machines to meet your specific requirements. We ensure that the machine dimensions align with your carton or case sizes; if not, we provide tailored solutions. Whether you have unique carton needs like flaps with hangers and holes, we can create a specialized machine for you. We recommend suitable models based on your needs, ensuring precise working speeds through custom debugging.

For printing batch numbers, we offer options like embossing, steel lettering, or ink printing, including the addition of an ink jet machine if required. If your products, such as bottles, tubes, or blisters, require leaflets, we can integrate a leaflet folding device to synchronize with the machine operation.

Thorough Technical Support

rom pre-sales to after-sales, we have a professional sales and engineering team at your service. Solving problems for you in a timely manner is our service tenet.

> Instructions for use and maintenance (with operation manual)

> Assist in setting before use

> Installation and commissioning by video and online training

> Free replacement parts within the warranty period

If there is any problem with the machine operation, we will provide solutions online 24 hours a day, and video calls will provide instant response.

Year Warranty Policy

We are proud to offer a one-year guarantee for our mechanical products, ensuring that our customers receive free repairs and replacement of any faulty or worn-out parts during this time period. As a leading manufacturer in the industry, we stand behind the quality and durability of our products, and are committed to providing the highest level of customer satisfaction possible.